Katie Dill

Head of design at Stripe. Previously head of design (experience design) at Airbnb; head of design at Lyft. Known for building design organisations at scale and for a direct experience of team trust failure at Airbnb early in her tenure there — a formative story she shares about the dangers of ‘coming in swinging’ as a new leader without first earning trust.

Episodes in this wiki

• Katie Dill on Design Quality, the ROI of Design, and Operationalising Excellence — Lenny’s Podcast (solo)
• Katie Dill, Paul Adams, Tom Conrad, and Others on Failure, Career Setbacks, and Learning from Mistakes — Lenny’s Podcast (compilation)